At Casa di Vogue, we want you to be completely satisfied with your purchase. If for any reason you're not, we offer a 14-day return policy from the date you receive your order.
Return Conditions:
To qualify for a return, the following conditions must be met:
The item must be unused and in original condition.
All tags and labels must be attached.
The item must be returned in its undamaged original packaging.
Returns that do not meet these criteria will not be accepted.'
How to Make a Return:
Contact our customer support at [your email or contact form].
Provide your order number and let us know which item you wish to return.
You will receive detailed return instructions.
Please note: Return shipping costs are the customer’s responsibility unless the item is faulty or incorrect.
Faulty or Incorrect Items:
If you have received a defective or wrong item, please contact us within 7 days of receiving your order. We will resolve the issue at no extra cost to you.